Legal & Refunds:
Copyright © Les Contensieres 2013. All rights reserved. It is strictly prohibited to copy, redistribute, republish or modify any of the content contained in the Les Contensieres Website or in subsequent support without the prior written consent.
Our refund policy forms part of Les Contensieres Booking and Rental Terms & Conditions as set out below:
Booking and Rental Terms & Conditions
1.The Properties known as “
2.To reserve the Property, the Client should complete the on-line booking enquiry, or contact the owners via e-mail or telephone. An initial non-refundable deposit (50% of the total rent due) is then paid. Following receipt of payment of the deposit, the Owner will send a confirmation by e-mail. This is the formal acceptance of the booking.
3.The balance of the rent (see Clause 4) is payable not less than six weeks before the start of the rental period. If payment is not received by the due date, the Owner reserves the right to give notice in writing that the reservation is cancelled. Reservations made within the six weeks of the start of the rental period require payment in full at the time of booking.
4. A security deposit of 100 Euros per booking is required in case of, damage to the Property or its contents. However, the sum reserved by this clause shall not limit the Client’s liability to the Owner. The Owner will account to the Client for the security deposit and refund the balance due within 1 month after the end of the rental period.
5.Subject to clauses 2 and 3 above, in the event of a cancellation, refunds of the amounts paid will be made if the Owner is able to re-let the Property and any expenses or losses incurred in doing so will be deducted from the refundable amount. The Client is strongly recommended to arrange a comprehensive travel insurance policy (including cancellation cover) and to have full cover for the party's personal belongings, public liability, etc, since these are not covered by the Owner’s insurance.
6.The rental period shall commence at on the first day and finish at on the last day. The Owner shall not be obliged to offer the accommodation before the time stated and the Client shall not be entitled to remain in occupation after the time stated.
7.The maximum number to reside in the Property must not exceed the number as stated in the Owner’s advertising, or as declared by the client at the time of booking, unless the Owner has given written permission.
8. Any guests of the client must, once permission has been sought & obtained, declare themselves on entering the property and pay the relevant surcharge. Day entry to the site is free, a nightly supplement of £25 covers use of services, facilities & equipment.
9.The Client agrees to be a considerate tenant and to take good care of the Property and its contents & to leave it in a clean and tidy condition at the end of the rental period. The Owner reserves the right to retain the security deposit to cover additional cleaning costs if the Client leaves the Property or its contents in an unacceptable condition. The Client also agrees not to act in any way which would cause disturbance to other residents.
10.The Client shall report to the Owners, without delay, any defects in the Property or breakdown in the equipment, plant or machinery or appliances in the Property or garden and arrangements for repair and/or replacements will be made as soon as possible.
11.The Owner shall not be liable to the Client for any temporary defect or stoppage in the supply of public services to the Property. Nor in respect of any equipment, plant, machinery or appliance in the Property or garden, for any loss, damage or injury which is the result of adverse weather conditions, riot, war, strikes or other matters beyond the control of the Owner. Nor for any loss, damage or inconvenience caused to or suffered by the Client, if the Property shall be destroyed or substantially damaged before the start of the rental period and in any such event, the Owner shall within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period. Under no circumstances shall the owner’s liability to the Client exceed the amount paid to the Owner for the rental period.
12.The Owner shall not be liable for accident or injury however sustained on the premises or garden areas by the Client or members of their party or guests.
13.Equipment, furnishings, services & facilities made available by the Owner are for the sole benefit of the client during their rental period and must remain at the Property all times. Linen & towels are provided by the Owner for the comfort of the Client and are only to be put to appropriate use by the Client, on the Property, during the rental period.
14. Any loss of keys will be charged at £25
These Terms and Conditions are governed by English and French law in every particular including formulation and interpretation and shall be deemed to have been made in